case study

Each day, every member of the CAMS team strives to provide local, Trusted Guidance to the communities we serve. As a community management industry leader since 1991, we have partnered with community associations to provide guidance in just about every situation imaginable.

Here we've provided a few examples of situations some of our communities have faced that, with the assistance of CAMS, they've been able to work through and reach successful outcomes.

CAMS Guides Community Through Excessive Developer Activity

A community in North Carolina experienced a disruptive developer turnover after a longer-than-expected development period. Factors contributing to the length of the development phase included changes ...

HOA Successfully Ends Infighting Between Board Members

A community made up of 15 single-family homes located in Mount Pleasant, South Carolina, was experiencing severe infighting between its board members. This conflict was primarily based on board member...

The Road to a Successful Recovery for a Community Impacted by Hurricane Florence

When a community experienced extensive hurricane damage, CAMS worked closely with the Board of Directors to navigate the extraordinarily challenging post-disaster path and guide the community through ...

Townhome Community Improves Communication by Using Town Hall Meeting

A townhome community in Greenville, South Carolina, was facing financial issues and needed to levy a special assessment to begin much-needed repairs to the community’s common areas. Community m...

Condominium Building Successfully Navigates Water Leak During Covid

A 19-story, 120-unit condominium building in uptown Charlotte, NC, experienced a water leak that affected twenty units across ten floors of the building during the Covid pandemic. CAMS worked al...

CAMS Assists Community in Formulating Emergency Preparedness Plan

A sound-front condominium community located in eastern North Carolina experienced severe damage from Hurricane Florence in September 2018. At the time, the community was not under CAMS' management...

Townhome Community’s Quick Actions Aid in Effectively Handling Fire

A community in Myrtle Beach, SC, which consists of 128 two-story townhomes, experienced a devastating fire in one of the units. As soon as the fire was reported, the CAMS team and association Board of...

CAMS' Lifestyle Programming Transforms a North Carolina Community

A single-family community in North Carolina faced various challenges related to their lifestyle programming and event planning. The community realized that having a part-time lifestyle director wasn&r...

CAMS Collections Department Aids in Reducing Associations' AR Balances

Throughout 2020 and 2021, CAMS' collections department audited the accounts receivable (AR) balances of all associations they manage. During this process, it was discovered that several associatio...

Customer Satisfaction Increases Due to the Implementation of More Efficient Communication Systems

Founded in the 1990s, CAMS began experiencing steady growth in the early 2000s. A few representatives could easily handle customer calls in the company's early days. However, once the company bega...

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