Community Association Management Services (CAMS), North Carolina and South Carolina’s premier community management company, is pleased to announce the promotion of Alicia Bablo to customer experience manager. In her new role she will focus on client retention, conducting quality control audits, and providing training resources for new managers. In addition, she will act as an interim contact for new associations transitioning to CAMS. Bablo most recently held the role of customer experience coordinator.

Bablo joined the CAMS team in 2018 as a front desk receptionist and transitioned to a community manager before being named customer experience coordinator in July 2021. Prior to entering the community management field, Bablo worked as a nuclear security officer and served in the Army National Guard as a military police officer.

“I’m delighted to transition into the customer experience manager position and look forward to developing and executing strategies to increase client satisfaction,” said Bablo of her promotion.

According to Cathy Wade, Community Association Management Services’ chief operating officer, Bablo is uniquely qualified for her new role.

“Alicia has shown great initiative in fulfilling various needs across the company,” said Wade. “With her background as a community manager and quality control expert, Alicia will make a powerful customer advocate.”

About Community Association Management Services

In business for over 32 years, CAMS is North and South Carolina’s premier community management company. With experienced local managers in each of its nine regions, CAMS is dedicated to providing innovative solutions to the community associations it serves. Additionally, CAMS was featured on Inc. Magazine’s 2022 Inc. 5000 list of the fastest-growing private companies in America. To learn more, visit www.camsmgt.com/choose-cams.